YOUR PERSONAL DATA ARE NOT SOLD NOR TRANSFERRED TO THIRD PARTIES
Your personal data will only be used by Ebikelettrica. We undertake never to sell or transfer your data.
HOW DO WE USE YOUR DATA?
Ebikelettrica collects and processes your personal data to fulfill your order, such as the delivery address or billing address and to avoid fraudulent transactions. In addition, we also process data linked to your means of payment!
How we treat your data when you make an online purchase:
Data Controller
The data you provide us are treated by EBIKELETTRICA DI COPPOLA DANIELE
Via Fratelli Bandiera, 31, San Felice sul Panaro, (MO)
Data processed
We process the data necessary to manage the payment of the purchased products and the delivery of the same (your name, surname, delivery address, and shipping number), as well as information relating to your purchases and your authentication in your personal area. Your phone number and email address allow us to keep you updated on the status of your shipment. We also process your data for billing, if requested (your tax code, your means of payment, shipping and billing address, details of the products purchased, the date of your purchase), all data that allow us to remember that the product you have added to the cart is still available and ready for purchase, that is: name, surname, purchase history, e-mail address.
We process your data to send you information on available products, information regarding discounts and in the case of marketing, avoiding sending you junk mail. Through our newsletters we send you messages of real interest to you. We process the data necessary to enable us to manage our marketing campaigns; your name, surname, e-mail address, residential address, purchase history.
Retention time
The data communicated to our couriers are kept for 1 year following delivery.
All other data related to the order are kept for 10 years
Personal data related to your payment method are stored for 12 months.
You can request the correction of your personal data at any time by simply sending an email to:
info@ebikelettrica.com. At the same email address, you can also request the cancellation of your account.
Your processed data remain within the EU and we are committed to protecting them in accordance with the European legislation in force.
Your rights
Right of access
The right allows you to ask us about the nature of the processing of data concerning you (type of data, method of collection, etc.). It also allows you to ask us for a copy of all information about you. This right applies regardless of the legal grounds for processing that concern you.
Right of rectification
You can always request the data update. The right of rectification exists precisely for this reason. This right applies regardless of the legal grounds for processing that concern you.
Right to object
It means the right not to be included in the data processing or the right to stop being included. You have the right to withdraw your consent that you have given us.
Right of cancellation
Ebikelettrica has no reason to store your data when it is no longer needed. All data relating to the user are automatically deleted upon expiry of the storage period indicated at the time of data collection. In case your data is subject to processing based on your consent or on the legitimate interest of Ebikelettrica, you can delete your data in advance. Simply express your desire to withdraw your consent or exercise your right to object to the processing.
You can exercise these rights by contacting us in one of the following ways
by email at info@ebikelettrica.com
by ordinary mail, to Ebikelettrica – Via Fratelli Bandiera, 31, San Felice sul Panaro, (MO)
In case you think that your rights have not been respected, you can lodge a complaint with the Guarantor for the protection of personal data using this support: https://www.garanteprivacy.it/
Responsible for the protection of personal data
Ebikelettrica has appointed a Data Protection Officer (RPD) pursuant to European Regulation 679/2016.
You can contact him by sending a registered letter to his attention at the Ebikelettrica office (Via Fratelli Bandiera, 31, San Felice sul Panaro, (MO)) or by writing to the email address info@ebikelettrica.com